Message to U.S. Citizens in Canada: U.S. Consulate General Toronto resumes most American citizen services
August 13, 2020
Event: U.S. Consulate General Toronto resumes public appointments for American citizen services
The U.S. Consulate General Toronto is now accepting a limited number of appointments for most U.S. citizen services. You can request an appointment for routine and emergency passport services, Consular Report of Birth Abroad (CRBA) services, and adult citizenship claims by emailing us at TorontoPassport@state.gov. Please note that appointment numbers are limited to prevent crowding, and therefore wait times for appointments will be longer than normal. We appreciate your patience and support for our mutual efforts to prevent the further spread of COVID-19.
We are not offering routine visa services at this time. For information on visa appointments, visit https://ais.usvisa-info.com/en-ca/niv.
In order to be admitted to the Consulate, all applicants other than infants under age two must wear a face mask. If you are feeling ill, have a fever, or show any symptoms of COVID-19, please stay at home.
If you have traveled outside of Canada within 14 days of your appointment, or if you or any family members who plan to attend the appointment are feeling unwell, please do not attend your appointment.. Email us and we will assist you with rescheduling.
Please arrive at your designated appointment time only. Due to COVID-19 precautions, we will limit the number of people allowed to enter the building. If you arrive outside of your scheduled appointment time you may be asked to return at a later time or to reschedule your appointment.
Please ensure that you are fully prepared for the appointment as we are operating on a limited basis. Unprepared visitors may need to reschedule their appointment.
Security Procedures: All visitors must be screened prior to entering the U.S. Embassy or Consulate and are subject to inspection via walk-through metal detector and a hand-held metal detector. All personal items will undergo full inspection by use of x-ray and other detection equipment. Any visitor refusing to submit to security screening or carrying prohibited items (including large bags, backpacks, cell phones, and electronic devices) will not be able to enter the Consulate. For a detailed list of prohibited items, please visit: https://ca.usembassy.gov/embassy-consulates/toronto/security-procedures/.