Message to U.S. Citizens in Canada: Recent COVID-19 Developments in Canada  (April 22, 2020)

Message to U.S. Citizens in Canada: Recent COVID-19 Developments in Canada

April 22, 2020

Location: Canada

Event:Recent COVID-19 Developments in Canada


Border Restrictions Extended

The U.S. and Canadian governments agreed to extend cross-border travel restrictions to non-essential travel for an additional 30 days from April 21. Non-essential travel includes tourism, recreation, and entertainment. Essential travel still permitted includes: work and study, critical infrastructure support, economic services and supply chains, health, immediate medical care, and safety and security. Land borders are operating at reduced capacity and with limited hours. Travellers entering Canada must present a credible 14-day quarantine plan. Visit CBP and CBSA for details.

Face Coverings on Flights

All passengers on flights departing or arriving at Canadian airports are now required to wear a non-medical mask or face covering that covers their mouth and nose. Face coverings are required at all screening checkpoints, when physical distance cannot be maintained, and as directed by a public health official. Check the Canadian Government’s COVID-19 travel restrictions and exemptions page for additional information. Note: Canadian authorities continue to ask the public to reserve medical masks for healthcare workers and first responders.

Protect Yourself from Fraud

The Canadian Anti-Fraud Centre warns of an increase in fraudulent actors seeking to exploit businesses, individuals, and institutions during the COVID-19 pandemic. Schemes include email phishing, fake telephone calls for assistance, and unproven treatments to “cure” COVID-19. Please contact local police if you think you are a victim of a fraud scheme. Visit the Canadian Anti-Fraud Centre for more information. You can also visit the FBI’s COVID-19 page for fraud prevention information.

Actions to Take:

Keep STEP Enrollment Active

  • Encourage U.S. citizen friends and family to enroll in the Department of State’s Smart Traveler Enrollment Program (STEP) so the U.S. Embassy and Consulates can contact them with updated information. If you plan to remain in Canada beyond your previously planned travel dates, remember to modify your STEP profile in order to continue to receive information and emergency alerts.

Monitor the following U.S. Government websites

Monitor the following Canadian Government websites

Monitor the following additional suggested websites 

  • Airlines, buses, trains, cruise lines, or travel operators regarding any updated information about your travel plans and/or restrictions.

Follow us on 

For Assistance: The U.S. Embassy and Consulates General are continually monitoring the current situation in Canada and continue to provide emergency services to U.S. citizens.  

U.S. Embassy Ottawa
490 Sussex Drive
Ottawa,  Ontario, K1N 1G8
Telephone: +1 (613) 688-5335
Emergency After-Hours Telephone: +1 (613) 238-5335
Fax: +1 (613) 688-3082


U.S. Consulate General Montreal
1134, Rue Ste-Catherine West
Montreal, QC H3B 1H4
Telephone: +1 (514) 398-9695
Emergency After-Hours Telephone: +1 (416) 645-9124
Fax: +1 (514) 398-9748

U.S. Consulate General Toronto
360 University Ave
Toronto, Ontario M5G 1S4
Telephone: +1 (416) 595-1700
Emergency After-Hours Telephone: +1 (416) 595-6506
Fax: +1 (416) 595-5466

U.S. Consulate General Vancouver
1075 West Pender Street
Vancouver, British Columbia
V6E 2M6
Telephone: +1 (604) 685-4311
Emergency After-Hours Telephone: +1 (604) 685-4311
Fax: +1 (604) 685-7175

U.S. Consulate General Halifax
Purdy’s Wharf Tower II
1969 Upper Water Street, Suite 904
Halifax, Nova Scotia B3J 3R7
Telephone: +1 (902) 429-2480
Emergency After-Hours Telephone: +1 (902) 429-2480, Press 1
Fax: +1 (902) 423-6861

U.S. Consulate General Quebec
2, rue de la Terrasse Dufferin
(Vieux Quebec, behind Chateau Frontenac)
Quebec, Quebec G1R 4T9
Telephone: +1 (418) 692-2095
Emergency After-Hours Telephone: +1 (418) 692-2096
Fax: +1 (418) 692-4640

U.S. Consulate General Calgary
615 Macleod Trail S.E.,
10th Floor
Calgary, Alberta, T2G 4T8
Telephone: +1 (403) 266-8962
Fax: +1 (403) 264-6630