Message to U.S. Citizens in Canada: COVID-19 Information
March 25, 2020
Location: Canada
Event: COVID-19 Updates
The U.S. Embassy and Consulate Generals are monitoring the current situation in Canada and continue to provide emergency services to U.S. citizens. If you have not already done so, please urge your U.S. citizen friends and family members to enroll in the Department of State’s Smart Traveler Enrollment Program (STEP) so the U.S. Embassy and Consulates can contact them with updated information in an emergency. If you plan to remain in Canada beyond your previously planned travel dates, remember to modify your STEP profile in order to continue to receive information and emergency alerts.
Please See A Message from Chargé d’Affaires Richard M. Mills Jr. to U.S. Citizens in Canada
Actions to Take:
- Visit our Embassy webpage for information on conditions in Canada.
- Visit our Travel Restrictions Fact Sheet page for information on COVID-19 Related Travel Restrictions across the U.S. Borders with Canada and Mexico.
- Check with your airlines, cruise lines, or travel operators regarding any updated information about your travel plans and/or restrictions.
- Consult the CDC website for the most up-to-date information.
- Visit the COVID-19 crisis page on travel.state.gov for the latest information.
- Visit the Department of Homeland Security and U.S. Customs and Border Protection’s websites on the latest travel restrictions to the United States. We would like to reassure you that we will update U.S. citizens on this current situation as quickly as possible, and strongly urge you to refer to our website for the latest updates.
Entry and Exit Requirements:
- Please see the Canada Border Services Agency website for all information on entry and exit requirements to Canada.
- Please visit the Department of Homeland Security and U.S. Customs and Border Protection’s website on the latest travel restrictions to the United States.
Quarantine Information:
- Please see the Public Health Agency of Canada website for all information on quarantine procedures.
Other links:
- COVID-19 crisis page on travel.state.gov
- Travel.state.gov Canada Information and Travel Advisory page
For Assistance:
U.S. Embassy Ottawa
490 Sussex Drive
Ottawa, Ontario, K1N 1G8
Canada
Telephone: +1 (613) 688-5335
Emergency After-Hours Telephone: +1 (613) 238-5335
Fax: +1 (613) 688-3082
OttawaACS@state.gov
CONSULATES GENERAL
U.S. Consulate General Montreal
1134, Rue Ste-Catherine West
Montreal, QC H3B 1H4
Canada
Telephone: +1 (514) 398-9695
Emergency After-Hours Telephone: +1 (416) 645-9124
Fax: +1 (514) 398-9748
Montreal-ACS@state.gov
U.S. Consulate General Toronto
360 University Ave
Toronto, Ontario M5G 1S4
Canada
Telephone: +1 (416) 595-1700
Emergency After-Hours Telephone: +1 (416) 595-6506
Fax: +1 (416) 595-5466
TorontoPassport@state.gov
U.S. Consulate General Vancouver
1075 West Pender Street
Vancouver, British Columbia
V6E 2M6
Canada
Telephone: +1 (604) 685-4311
Emergency After-Hours Telephone: +1 (604) 685-4311
Fax: +1 (604) 685-7175
VancouverACS@state.gov
U.S. Consulate General Halifax
Purdy’s Wharf Tower II
1969 Upper Water Street, Suite 904
Halifax, Nova Scotia B3J 3R7
Canada
Telephone: +1 (902) 429-2480
Emergency After-Hours Telephone: +1 (902) 429-2480, Press 1
Fax: +1 (902) 423-6861
Halifax-ACS@state.gov
U.S. Consulate General Quebec
2, rue de la Terrasse Dufferin
(Vieux Quebec, behind Chateau Frontenac)
Quebec, Quebec G1R 4T9
Canada
Telephone: +1 (418) 692-2095
Emergency After-Hours Telephone: +1 (418) 692-2096
Fax: +1 (418) 692-4640
QuebecACS@state.gov
U.S. Consulate General Calgary
615 Macleod Trail S.E.,
10th Floor
Calgary, Alberta, T2G 4T8
Canada
Telephone: +1 (403) 266-8962
Fax: +1 (403) 264-6630
Calgary-ACS@state.gov
