Consular Operations Updates

Last updated: September 28, 2022 at 8:58 am EDT

We understand your concern about visas and travel in light of the continuing impact of the coronavirus (COVID-19) pandemic, and appreciate your patience as we safely resume our operations.

The United States Embassy and Consulates in Canada have resumed routine U.S. citizen services and nonimmigrant visa services. The U.S. Consulate General in Montreal is processing immigrant visas according to the Department’s most recent operating status update, available here: https://travel.state.gov/content/travel/en/News/visas-news/visa-services-operating-status-update.html.  While the Embassy and Consulates aim to schedule appointments and process cases as soon as practicable, there are likely to be increased wait times for appointments and processing due the pandemic.

Location Citizen Services Visa Services
Passports Consular Reports of Birth Abroad Notary Service Immigrant and Fiancé Visas Nonimmigrant Visas
Calgary 🟢 🟢 🟢 N/A 🟢
Halifax 🟢 🟢 🟢 N/A 🟢
Montreal 🟢 🟢 🟢 🟢 🔴
Ottawa 🟢 🟢 🟢 N/A 🟢
Quebec City 🟢 🟢 🟢 N/A 🟢
Toronto 🟢 🟢 🟢 N/A 🟢
Vancouver 🟢 🟢 🟢 N/A 🟢

 

Current Service Status
🟢 Full Services
🟡 Limited Services
🔴 Emergency Services

U.S. citizens living in Canada are eligible for passport renewal by mail.  If all of the following are true of your most recent U.S. passport, you may be eligible:

  • Undamaged and can be submitted with your application,
  • Issued when you were age 16 or older,
  • Issued within the last 15 years, and
  • Issued in your current name or you can legally document your name change.

You may write a Canadian mailing address on the DS-82 form and Passport Services will mail your new passport to that address.

Visit passports.state.gov to see whether you can meet the requirements to renew your U.S. passport by mail. If not, please follow the instructions below on how to make an appointment at the U.S. Embassy or U.S. Consulate nearest you. Please note that neither the U.S. Embassy nor the U.S. consulates in Canada can accept passport applications by mail.  Canadian residents should send their application to the National Passport Processing Center by Canada Post.

Nonimmigrant visa applicants with urgent travel:  If you have an urgent matter and need to travel immediately, please follow the guidance provided on the FAQ page to request an emergency appointment.

For information on appointments to renounce or relinquish your U.S. citizenship in Canada, please send an email to CanadaCLNInquiries@state.gov.

To schedule an in-person appointment for a consular service:

American Citizen Services: Full services.Appointment Requests for Passport and/or CRBA: Please use this form.Appointment Requests for notarial services:  Please email Calgary_ACS@state.gov
Nonimmigrant Visas: For appointments, please apply here.

American Citizen Services:  Full services.Appointment Requests for Passport and/or CRBA: Please use this form.Appointment Requests for notarial services:  Please email Halifax-ACS@state.govNonimmigrant Visas:  For appointments, please apply here.

American Citizen Services: Full services.Appointment Requests for Passport and/or CRBA: Please use this form.Appointment Requests for notarial services:  Please email Montreal-ACS@state.govImmigrant Visas / Nonimmigrant Visas: The Consulate is prioritizing immigrant visas for Immediate Relatives, fiancé(e) (K) visas, and mission critical cases. Nonimmigrant visas are emergency only, please apply here.  For immigrant visa information please visit https://ais.usvisa-info.com/en-ca/iv.

American Citizen Services: Full servicesAppointment Requests for Passport: Please email OttawaACS@state.gov or use this form.Appointment Requests for Consular Reports of Birth Abroad:  Please email OttawaACS@state.govAppointment Requests for Notarial Services:  Please email OttawaACS@state.gov Nonimmigrant Visas:  For appointments, please apply here.

American Citizen Services: Full services.Appointment Requests:  Please email QuebecACS@state.gov or use this formNonimmigrant Visas:  For appointments, please apply here.

American Citizen Services:  Full services.
Appointment Requests for Passports: Please use this form.
Appointment Requests for Consular Reports of Birth Abroad or Adult Citizenship Claims:  Please email TorontoCRBA@state.gov.
Appointment Requests for Notarial Services:  Please use this form.
Nonimmigrant Visas:  For appointments, please apply here.

American Citizen Services:  Full services.Appointment Requests:    Please use this form.Nonimmigrant Visas:  For appointments, please apply here.

Q)  Why can’t I apply for my immigrant visa at a consular section other than Montreal?

  • The Consular Section in Montreal is the only post in Canada with staff trained and equipped to process immigrant visas.  Relevant law requires that applicants apply for immigrant visas in person.  This requirement cannot be waived.

Q) How long will it take to schedule my immigrant visa appointment?   

  • The U.S. Consulate General in Montreal is actively scheduling new immigrant visa cases in all categories, including Immediate Relative, fiancé(e)s, Family Preference, and Employment. Wait times for all Family Preference and Employment categories continue to be lengthy due to substantial backlogs.
  • It is not possible to provide precise wait times for immigrant visa appointments, as facilities, staffing resources, and local conditions all affect capacity and scheduling. As of September 7, 2022, most Immediate Relative and fiancé(e) visa cases being scheduled for interview in Montreal were documentarily complete at the National Visa Center in June 2022;  most Family Preference cases scheduled for interview were documentarily qualified in November 2020; and most Employment cases scheduled for interview were documentarily complete in June 2020.

Q)  What steps are being taken to protect customers from the spread of COVID-19?

  • The health and safety of our workforce and customers will remain paramount.  Our embassies and consulates have implemented multiple safeguards to keep staff and customers safe, in accordance with local health and safety regulations.

Q)  Do I need to wear a mask when attending my consular appointment?  

  • While not required, we encourage all visitors over age two to wear a mask for the health and safety of our staff and visitors.

Q)  Is my situation an emergency? I need to go the United States immediately for X.

Q)  What about my MRV fee that expired while routine services were suspended? 

  • All nonimmigrant visa application fee (also known as the MRV fee) payments made on or after October 1, 2022, are valid for 365 days from the date a receipt is issued for payment of the MRV fee.  Applicants must schedule an interview appointment or submit an interview waiver application during this 365-day period.  Please note applicants must only schedule their interview or submit their waiver application within the 365-day period.  There is no requirement the interview must occur during the 365-day period.  All receipts for payment of MRV fees issued before October 1, 2022, were extended until September 30, 2023, and remain valid until this date.