Last updated March 30, 2020 at 1:12pm EDT.
- Canada has confirmed cases of COVID-19 within its borders.
- The United States has reached a mutual agreement with Canada to restrict non-essential travel across our shared border. “Non-essential” travel includes travel that is considered tourism or recreational in nature.
- Trade and business travel will continue to operate across our borders, ensuring workers and goods are not impeded.
- U.S. citizens, lawful permanent residents, and individuals with valid travel documents will be exempted.
- On March 28, the Government of Canada issued new domestic transportation measures designed to mitigate the risk of further spreading COVID-19 within Canada. These initiatives impact both air and rail travel and are summarized below. See Transport Canada’s COVID-19 website for additional information about COVID-19 measures and guidance issued by Transport Canada.
- Operators are required to “conduct a heath check of all travelers before they board a flight within Canada or departing from Canada, based on the Public Health Agency of Canada.” This check includes screening for possible signs of illness.
- In cases when an operator refuses to board a passenger on health grounds related to COVID-19 symptoms, the denial will “remain in effect for 14 days, or until a medical certificate is presented that confirms that the traveler’s symptoms are not COVID-19.”
- These new air measures apply to aircraft with 10 seats or more and are in effect as of March 30, 2020, at Noon EDT.
- Intercity passenger rail companies will screen passengers for COVID-19 symptoms before they board a train based on guidance from the Public Health Agency of Canada.
- Intercity passengers denied boarding based on COVID-19 symptoms will be denied boarding for 14-days or “until a medical certificate is presented that confirms the traveler’s symptoms are not related to COVID-19.”
- Rail measures do not/not apply to commuter trains. Rail measures also came into effect on March 30, 2020 at Noon EDT.
- The U.S. Embassy and Consulate Generals are monitoring the current situation in Canada. The Embassy and Consulates are aware of the hardships that border closures and travel restrictions are creating for U.S. citizens who need to get United States. We are exploring all options to address the current travel disruptions. If you have not done so, please enroll in the Department of State’s Smart Traveler Enrollment Program (STEP) so the U.S. Embassy and Consulates can contact you with updated information and in an emergency.
- Due to the possibility of an extended disruption, please see the CDC’s latest recommendations for the most recent information on what you can do to reduce your risk of contracting COVID-19.
- The U.S. Embassy and Consulate Generals in Canada are operating in a limited capacity in accordance with recommendations from both the Centers for Disease Control and Prevention and the Public Health Agency of Canada. The U.S. Embassy requires that any staff returning to Canada from international travel adhere to a mandatory 14-day self-isolation period.
- For information about Mission Canada Change in Consular Operations click here.
Actions to Take:
- Visit our Embassy webpage for information on conditions in Canada.
- Visit our Travel Restrictions Fact Sheet page for information onCOVID-19 Related Travel Restrictions across the U.S. Borders with Canada and Mexico.
- Check with your airlines, cruise lines, or travel operators regarding any updated information about your travel plans and/or restrictions.
- Consult the CDC website for the most up-to-date information.
- Visit the COVID-19 crisis page on travel.state.gov for the latest information.
- Visit the Department of Homeland Security and U.S. Customs and Border Protection’s websites on the latest travel restrictions to the United States. We would like to reassure you that we will update U.S. citizens on this current situation as quickly as possible, and strongly urge you to refer to our website for the latest updates.
Entry and Exit Requirements:
- Please see the Canada Border Services Agency website for all information on entry and exit requirements to Canada.
- Please visit the Department of Homeland Security and U.S. Customs and Border Protection’s website on the latest travel restrictions to the United States.
- Please see the Public Health Agency of Canada website for all information on quarantine procedures.
- COVID-19 crisis page on travel.state.gov
- Travel.state.gov Canada Information and Travel Advisory page
- U.S. Embassy Ottawa
490 Sussex Drive
- State Department – Consular Affairs: 1-888-407-4747 or 1-202-501-4444
- Canada Country Information
- Enroll in Smart Traveler Enrollment Program (STEP) to receive security updates
- Follow us on Twitter and Facebook
U.S. Consulate General Montreal
1134 Rue Ste- Catherine West
Montréal, Quebec H3B 1H4
Telephone: +1 (514) 398-9695
Emergency After-Hours Telephone: +1 (416) 645-9124
Fax: +1 (514) 398-9748
U.S. Consulate General Toronto
360 University Ave
Toronto, Ontario M5G 1S4
Telephone: +1 (416) 595-1700
Emergency After-Hours Telephone: +1 (416) 595-6506
Fax: +1 (416) 595-5466
U.S. Consulate General Vancouver
1075 West Pender Street
Vancouver, British Columbia
Telephone: +1 (604) 685-4311
Emergency After-Hours Telephone: +1 (604) 685-4311
Fax: +1 (604) 685-7175
U.S. Consulate General Halifax
Purdy’s Wharf Tower II
1969 Upper Water Street, Suite 904
Halifax, Nova Scotia B3J 3R7
Telephone: +1 (902) 429-2480
Emergency After-Hours Telephone: +1 (902) 429-2480, Press 1
Fax: +1 (902) 423-6861
U.S. Consulate Winnipeg
201 Portage Avenue, Suite 860
Winnipeg, Manitoba R3B 3K6
Telephone: +1 (204) 940-1800
Emergency After-Hours Telephone: +1 (403) 266-8962 and press “0” for assistance (Consulate General Calgary)
Fax: +1 (204) 940-1809
U.S. Consulate General Quebec
2, rue de la Terrasse Dufferin
(Vieux Quebec, behind Chateau Frontenac)
Quebec, Quebec G1R 4T9
Telephone: +1 (418) 692-2095
Emergency After-Hours Telephone: +1 (418) 692-2096
Fax: +1 (418) 692-4640